Help center
Cargo Twist support
Start with the steps below. If the problem continues, send us the details shown in the contact section.
The game does not open or closes unexpectedly
Restart the app and your device, confirm that iOS is up to date, and make sure the device has free storage. Local play remains available when cloud services cannot connect.
Progress and Game Center
On iPhone and iPad, Cargo Twist can use your Game Center sign-in to connect your progress to Firebase cloud storage. Check that Game Center is signed in and that the device can reach the internet. Progress saved only on a device may be removed if the app is deleted before it syncs.
Restore a purchase
Open Cargo Twist, choose Settings, then select Restore Purchases while signed in with the Apple Account that made the purchase. Apple controls purchase history, billing, and refund decisions.
Ads and hints
Rewarded ads are optional and grant the benefit shown before you choose to watch. Availability depends on the ad provider, connection, region, and privacy choices. The permanent upgrade removes automatic interstitial ads; optional rewarded ads can remain available by your choice.
Report a bug
Include your device model, iOS version, Cargo Twist version, the level or mode, what you expected, what happened, and steps that reproduce the issue. Do not send passwords, payment card details, or other sensitive information.